Get in touch for product availability, bulk orders, and business inquiries
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Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Public Holidays: Closed
Johannesburg, South Africa
Online business with nationwide delivery across South Africa
Virtual Free (PTY) LTD
Company Registration: 2025/360433/07
Registered South African Company
Quick answers to common questions
You can order directly through our website, or contact us via email/WhatsApp for bulk orders. For first-time bulk buyers, we recommend contacting us for a customized quote in ZAR.
We accept EFT/bank transfers (South African banks), credit/debit cards (Visa, MasterCard, Amex), and PayPal. For established business customers, we offer credit terms subject to approval.
Yes, we deliver to all major cities and towns in South Africa. Delivery times vary by location, typically 2-5 business days for urban areas, slightly longer for rural locations.
For wholesale/bulk orders, we have a minimum order value of ZAR 5000. For retail orders through the website, there's no minimum, but delivery fees apply to orders under ZAR 1000.
Yes, all medical products that require SAHPRA certification come with proper documentation. We source only from licensed, compliant suppliers in South Africa.
Yes, we have a returns policy for damaged or incorrect items. Please contact us within 7 days of receiving your order. Certain items like medical supplies may have specific return conditions.
Specialized support for South African businesses and resellers
Are you a South African manufacturer or distributor? We're always looking for quality suppliers to partner with.
Email SuppliersNeed a custom quote for large quantities? Contact our wholesale department for competitive pricing in ZAR.
Request QuoteJoin our reseller network and get special pricing, marketing support, and priority access to deals.
Reseller InquiryWe pride ourselves on prompt communication
Response within 1-2 hours during South African business hours
Response within 24 hours for all emails
Custom quotes provided within 48 hours in ZAR
For urgent matters outside business hours, please use our emergency contact:
For delivery issues, damaged goods, or urgent medical supply orders only